Reach us by phone, email, or the form below for product questions, order enquiries, and delivery estimates. A small team handles every message, so you are writing to the people who pack and ship your order, not a call center.
Call during business hours for quick questions about stock, price, or delivery. Open Monday to Friday 09:00–18:00 and Saturday 09:00–14:00, Surabaya time. If the line is busy, we call back the same day.
For anything longer — a full ingredient list, an order detail, or a reseller list — write to us and we reply in writing so you keep the answer. Messages sent after hours are answered the next working day. Both the phone and the inbox reach the same team.
The form asks for your name, email, and message. A phone number helps if your question is about delivery, but it is optional. Describe what you want to know as plainly as you can: which product, what quantity, and which city you are in. The more specific the message, the more useful our reply. We read every one, and a human writes back — usually the same person who packs the parcel.
We are at Jl. Diponegoro No. 15, Darmo, Wonokromo, Surabaya, 60241. You can visit during business hours to look at products, ask questions in person, or collect an order you placed by phone or email. Call ahead so we can have your items ready and confirm someone is free to sit down with you. Parking is available on the street.
We check stock and pricing, then reply with a direct answer. If your question needs a longer explanation, we write it out rather than send a one-line reply. When an order is involved, we confirm the total including delivery before anything is dispatched. You will not receive marketing messages from us unless you ask to be added to stock updates.
A person on the Surabaya team opens it, not an automated queue. Replies normally go out the same working day, or the next one after hours.
Popular products for men occasionally run out. We tell you what is on the shelf today and give an honest restock estimate instead of a date we cannot hold.
Ingredients, format, intended use, quantities, delivery coverage. If you asked about men's vitamin supplements or natural capsules for strength and vitality, the answer covers what is in them and how they are meant to be used.
We confirm the total including delivery before dispatch, so the number in your reply is the number you pay.
We ship from Surabaya to most Indonesian cities. Java deliveries are usually quick; outer islands depend on the courier and can take longer. Delivery cost is quoted per order and confirmed before dispatch. Payment is by bank transfer or cash on delivery where available, or in person if you collect at our address. We do not process card payments on this website.
If you need a specific product or quantity, tell us before you order and we confirm what is on the shelf. Popular items occasionally run out, and we give you an honest restock estimate rather than promise a date we cannot hold. You can also ask to be notified when something returns, and we message you when it does.
Shops and resellers can write to [email protected] with the products and quantities they need. We reply with current availability and terms. Reseller orders are handled by the same team, so include your business name and city in the first message to save a round trip. We do not run a separate portal for this.
We describe what is in our natural supplements for men, how each format is taken, and which products suit which routine — a busy work week, a training week, or everyday healthy lifestyle products. We answer from the product sheets we keep on the shelf. For anything about your own health, please speak with a qualified professional; that part is not ours to answer.
Still deciding? The product range page lists formats and pack sizes, the ingredients and quality page covers what goes into each entry, and the daily wellness guide explains how vitamins and minerals for men fit around food, training, and rest. Energy and endurance supplements are covered there too, in plain terms.
Whether you are filling a first order of men's vitamin supplements, comparing formats, or asking a reseller question, write to [email protected] or call the Surabaya line. We will tell you plainly what is in stock, what it costs delivered, and how long it takes to reach you.
